Within the United States: We ship in-stock orders within 3 business days. Often your order is shipped the day the order is placed.
US orders are shipped using USPS First Class mail, which has an estimated delivery time of 2-3 business days (including Saturday). If you require a different shipping method, please contact us.
Signature Requirements: All US orders are shipped "Signature Not Required" by default. If you would like signature confirmation for your order please contact us. If a "Signature Not Required" package is left at your door but isn't there when you get home, neither Plum Geek LLC nor USPS are held responsible.
You should receive an email with tracking from shipping at plumgeek dot com when your order ships.
We ship orders outside the United States one time each week, normally toward the end of the week.
Most international shipments will incur additional fees in the form of Duty and Taxes, which are charged by the destination country. See "Duty and Taxes" below.
Estimated delivery time is 9 to 15 business days once the package ships from our shop.
International shipments are sent via a mail forwarding company called APC Postal Logistics, which handles delivery to your destination country. The parcel is then handed off to your local post office for final delivery. Depending on the destination country, some tracking may be provided. Your shipping notification email includes your tracking number. The parcel may be tracked by visiting www.apc-pli.com
Duty and Taxes
Duty and Taxes may be charged by the destination country, which we unfortunately have no control over. You may use this duty calculator to estimate charges (though the estimate is not guaranteed).
All duty and taxes for international shipments are the responsibility of the customer. Plum Geek LLC is not responsible for any extra charges once the original package has been shipped.
If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order with any remaining funds being refunded to the customer. In the event that the extra charges exceed the value of the order, Plum Geek LLC reserves the right to, at our discretion, charge those amounts to the credit card originally used to place the order.
Other Terms and Conditions
By placing an order with Plum Geek LLC, you confirm you also agree to additional terms, conditions, and policies.